Launched last October on World Mental Health Day, MindWell provides an online ‘hub’ for anyone living or working in Leeds, including GPs and other professionals, to get quick and easy access to up-to-date mental health information. It brings together resources and information from the NHS, the third sector and Leeds City Council into one single ‘go to’ place. Users of the site can get a range of clear, accurate information, including:
- Information about support services available in Leeds.
- Help for what to do in a crisis or mental health emergency.
- General information about a range of common mental health problems such as stress, anxiety and depression.
- Self-help tools and resources to help you look after your mental health.
- Resources about a wide range of issues and situations which can affect someone’s mental health such as housing, money and benefit problems.
MindWell has been awarded a place on the Digital Leaders 100 list 2017 – an independent list which celebrates teams and individuals from the UK’s public, private and non-profit sectors who are ‘blazing a trail’ in the digital space. A public vote is now open to put the DL100 finalists into an order. Voting takes place until 12 noon on 9 June 2017. If you want to vote for MindWell please click here.
How the Hub was developed
Hundreds of people from across the city have been engaged in the process to create MindWell.
Members of the public, service users and carers together with people working in mental health services, in adult social care, in the third sector, libraries and businesses have all been involved in this ‘co-creation’ process.
Yoomee, the digital agency who built the site held open workshops, at each stage of site development, to create a site map of content, produce ‘personas’ to represent the different types of potential users, discuss branding and design and develop an appropriate tone of voice. The producers of the site also reviewed research, sent out surveys, talked about the project at city events, conducted user testing with a wide range of potential users and met with individuals and groups across the city to understand their needs for the new site.
MindWell won the Patient Engagement Award at the Medilink Yorkshire and Humber Healthcare Business Awards 2017 in March for leading the ‘co-creation’ work to develop the new site.