mHabitat supported Sirona, a Bristol based community interest company providing NHS and local authority services, to develop an enabling digital strategy. In addition to co-designing the strategy with people accessing and providing services, we supported Sirona to develop a sustainable model for digital innovation.

Intro

Sirona asked mHabitat to support them in the development of a digital strategy and a model for digital innovation to be used within the organisation. The digital strategy is an enabler to the wider organisational strategic direction and development. We also worked with Sirona to ensure that the strategy and methodology supported them to meet the digital requirements of an upcoming tender for community services.

Learning

We delivered a participatory co-design process to develop the strategy which involved the following activities.

  •   A mandate workshop with the board and executive management team
  • A survey of the workforce’s digital confidence
  • Interviews with key internal and external stakeholders
  • Co-design workshops for people accessing and providing services, including the co-creation of personas to guide strategy development
  • A review of IT infrastructure (delivered by our partners Ethical Healthcare)
  • An outcomes workshop with senior leaders
  • Mock interviews to support procurement preparation

This work resulted in the following outputs:

  • A national technology briefing
  • An internal vision summary with user-centred statements
  • A digital strategy
  • A digital service design and innovation model including a governance framework.

Feedback

"I really valued the input of mHabitat: I appreciated their ability to provide a loose but inclusive structure for discussions and from the outputs to accurately discern patterns and themes. They bought with them an enthusiasm and curiosity that was energising and generative" (Janet Rowse, Chief Executive, Sirona care & health CIC).


Portrait Victoria Betton

Victoria Betton

Director

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Lenore Oglivy

Commercial Director

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Anne Cooper Photo

Anne Cooper

Chief Clinical Digital Officer

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Digital Practitioner

mHabitat worked across the health and care sector in Leeds with the aim of supporting health and care practitioners on their digital journey

Learn more

Discovery report, model & intervention report, digital course, website, community of interest

Blended intervention with health and care practitioners, series of outputs to support digital learning and confidence

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