Discovery and Insight

Our discovery process enables you to co-design digital prototypes in response to a defined problem or challenge.

Ideas Generated By Young People Thin

Ideas Generated By Young People Thin

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Image process prototyping narrow

Image process prototyping narrow

A photo of a process mapping exercise that uses hand drawn images and post it notes to show how an app might work.

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Image stick people thin

Image stick people thin

A photo of some simple person like shapes that have been drawn on by young people to represent personas they have developed as part of a project.

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Our discovery process enables you to co-design digital prototypes in response to a defined problem or challenge. Using appreciative inquiry and service design methodologies, our approach is highly participatory and brings key stakeholders together to answer a question through a series of activities. Our methodology ensures that the right people are involved from the outset and they are highly engaged throughout.

Outputs from our discovery process include:

  • Rich insights into the circumstances, motivations and barriers experienced by your users/clients and your practitioners
  • A review of the market and the evidence
  • A number of rapidly prototyped solutions with along with identification of preferences for key features
  • A report which can be used as the starting point for an outline business case or funding bid

"The way in which they involved service users and workers meant we were all free to be creative and their clever facilitation, use of props and fully interactive style certainly got the best from us all. There was definite energy in the room and it was really productive, we certainly got more from the day than I imagined we would, yes – I would certainly recommend them."

Lisa Hanson, Aspire Early Interventions in Psychosis service

Case Study OURGP Image 2

A co-design project in collaboration with the Scottish government.

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Case Study Bright Image 2

Exploring the motivations and barriers to tooth brushing.

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